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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandon Mason

Brandon Mason

November 14, 2024

5  out of  5
rating by Brandon Mason
"Natalie was amazing to work with and really helped when I was getting classic car insurance on 2 old vehicles!"
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Betsie Gettings

November 7, 2024

5  out of  5
rating by Betsie Gettings
"Lexi Buller is a sweet hard working gal! Lucky to have her on their team!"
We responded:
"Thank you, Betsie! We are happy to have her here!"
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Shawn

November 7, 2024

5  out of  5
rating by Shawn
"Super friendly"
We responded:
"Thank you! Please let us know if there is anything you need."
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Linda Metzer

November 7, 2024

5  out of  5
rating by Linda Metzer
"Called about my insurance rates and was given great customer service by “Lexi” She provided me with the information I requested and answered my questions."
We responded:
"Thank you, Linda! Please reach out if you need anything else in the future."
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Joe & Stacey Atkinson

November 5, 2024

5  out of  5
rating by Joe & Stacey Atkinson
"Always friendly and in top of things."
We responded:
"Thank you! We are grateful to have you here at our agency!"
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Lisa Hendricks

October 16, 2024

5  out of  5
rating by Lisa Hendricks
"Morgan was super knowledgeable and easy to work with. This was our first transaction in the office since our old agent retired & was very pleased with our new agent & his team."
We responded:
"Lisa! We are super happy to have you. We are proud to have Morgan on the team. Thank you for sticking with us through the transition and letting us serve you with your home and autos. Always feel free to reach out when you need something. "
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Von Reich Haus

October 15, 2024

5  out of  5
rating by Von Reich Haus
"Shopped around for insurance and then got to Natalie with state farm and she was wonderful to work with. Made it easy and quick and was able to get me all my insurance needs. Cars, motorcycle and home. Definitely recommend giving them a call if you are looking for insurance"
We responded:
"Thank you for the kind words! We are happy to see our hard work recognized. Glad to have you and your household with us here. Please reach out if you need anything else!"
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Dylan Blankenship

October 10, 2024

5  out of  5
rating by Dylan Blankenship
"Highly recommend these great folks. Brooke and Anna are great people and no their jobs well. I Highly recommen for anyone who is in need of insurance!"
We responded:
"Thank you for the review, Dylan! We are proud to have you and your business here with us. Thank you for trusting us with your auto insurance as well. Please reach out if you need anything else!"
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kyle westbury

October 3, 2024

5  out of  5
rating by kyle westbury
"Made the switch to state farm after a decade with a competitor, from day one we have received far superior customer service and fair rates. Morgan and the whole team have taken care of us every step of the way and made the transitions painless. Highly recommended."
We responded:
"Thank you for the great review, Kyle! We are proud to insure your home and cars. Please reach out if you need anything in the future!"
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Tanya Fawcett Kay

September 17, 2024

5  out of  5
rating by Tanya Fawcett Kay
"Purchased a new car. Needed to drive it immediately out of town. Morgan was very diligent and quickly emailed the temporary documentation I needed for travel. He is very personable and efficient."
We responded:
"Thank you, Tanya! It was a pleasure to work with you to get your vehicle insured. We look forward to doing more business with you and hope we can take care of all your insurance needs!"
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Stephen Rogers

September 16, 2024

5  out of  5
rating by Stephen Rogers
"Natalie was very helpful, knowledgeable and prompt. Would absolutely recommend her and the agency"
We responded:
"Thank you, Steve! We appreciate you allowing us to quote and protect your home and vehicles. Please let us know if there is anything else we can do for you."
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d critchfield

September 5, 2024

5  out of  5
rating by d critchfield
"Honestly, in my entire (fairly long) life, I haven't had the privilege of working with someone, so pleasant, understanding, efficient, or as quick to respond to my questions and concerns (with such a warm and clever since of humor) as is NATALIE BRUMFIELD. Wonderful customer service.(don't mess it up with her). In fact, everyone I had the opportunity to speak to in this office, was delightful.. WELL DONE"
We responded:
"Thank you so much for taking the time to share your experience and your kind words, Dwight! I truly appreciate your feedback and was happy that I was able to help you navigate the process of getting the Apartment policy. Thank you for your support and I look forward to serving you again in the future! "
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Tina Nicholson

August 28, 2024

5  out of  5
rating by Tina Nicholson
"Very friendly and very helpful"
We responded:
"Thank you for taking the time to leave a review! We're glad to hear that you found our team friendly and helpful. Providing exceptional customer service is a top priority for us, and we're pleased that we were able to assist you with your homeowners and umbrella policies! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support!"
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Randall Swartz

August 22, 2024

5  out of  5
rating by Randall Swartz
"Great service!! Very knowledgeable and was eager to switch due to their lower prices and more bang for your buck. Extremely impressed!!!Highly recommend!!!!"
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our team. We strive to provide excellent customer service. Your recommendation means a lot to us. Thank you for letting us help you with your cars and your home insurance! If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Debbie Weckler

July 24, 2024

5  out of  5
rating by Debbie Weckler
"My agent, Natalie, was very helpful, and is educated in her job. I would recommend her as an agent. Very kind! Thank you Natalie."
We responded:
"Thank you, Deb! I appreciate you taking the time to share your experience. I'm happy we were able to get your rental dwelling policy all set up for you!"
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yosha medic

June 14, 2024

5  out of  5
rating by yosha medic
"What a great agency to deal with, nice, helpful and very knowledgeable. The rates were also amazing and very easy to start! Thank you Natalie"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our agency. We are so glad that you found our rates competitive and the process easy to start on your home and auto insurance. We truly appreciate your kind words and your business. If there's anything else we can assist you with, please don't hesitate to reach out."
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Pam Myers

June 10, 2024

5  out of  5
rating by Pam Myers
"We recently moved to Wyoming from out of state . Natalie was able to make the transition appear seamless"
We responded:
"Thank you, Pam! So glad we were able to help you get all situated over here with your home and car insurance--welcome to Powell!! "
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Lindsey Loyning

May 17, 2024

5  out of  5
rating by Lindsey Loyning
"Natalie and Wyatt went above and beyond to help us! They both followed up and worked to resolve issues that were beyond their control."
We responded:
"Thank you Lindsey! We are glad that we could help sort the issue- that's what we are here for. Thank you for trusting us with your insurance needs!"
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Dustin Dicks

May 15, 2024

5  out of  5
rating by Dustin Dicks
"Natalie did a great job setting up my new insurance policy!"
We responded:
"Thank you for your review, Dustin! It was a pleasure working with you and getting your homeowners and vehicles quoted and set up with us. We appreciate your business! "
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MaKenzie Hill

May 14, 2024

5  out of  5
rating by MaKenzie Hill
"Natalie was extremely helpful in the process of getting insurance for my motorcycle and renters insurance. She made the process very easy and thoroughly explained everything!"
We responded:
"Thank you for the kind review, Kenzie! It was great working with you and I'm glad I was able to get your new motorcycle quoted and covered! Happy riding!! "
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Honey Music

May 13, 2024

5  out of  5
rating by Honey Music
"Nice people!"
We responded:
"Thank you, Honey! We appreciate your feedback and your help in making us a better and more efficient office for home and auto quotes!"
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Meghan Flanders

May 9, 2024

5  out of  5
rating by Meghan Flanders
"Natalie was very professional and did extra research on what I really needed. And also saved me HUNDREDS of dollars! Would highly recomment to anyone!"
We responded:
"Thanks, Meghan! It was a pleasure working with you and I'm so glad I was able to get your auto and renter's insurance set up, and get you set with life insurance so you can have peace of mind for you and your kiddos! - Natalie"
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Linda and Ronn Smith

April 25, 2024

4  out of  5
rating by Linda and Ronn Smith
"Very disappointed in lack of response. Agent did not follow up as promised with answers to my questions, and did not return my call two weeks later. Update: agent finally called back and apologized for delays caused by transitioning to new personnel. He was very attentive and helpful upon follow-up."
We responded:
"Linda and Ronn, we apologize for not getting back to you soon enough. As you know, we recently went through a transition with Agent/Team and have been working feverously to catch up and get things in order. With that being said, we would really appreciate a chance to make this right. Please give us a call again so that we can get this sorted!"
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Thomas Cannon

March 21, 2024

5  out of  5
rating by Thomas Cannon
"Great service and friendly environment! Made me feel like part of the family!"
We responded:
"Thank you for the kind words! We're glad you enjoy our service and feel like part of the family. If you need anything else, please let us know!!"
Profile photo of Tyler Loder

Tyler Loder

March 21, 2024

5  out of  5
rating by Tyler Loder
"Wyatt was helpful and made the whole process super simple."
We responded:
"Thank you Tyler! You were awesome."